Privacy policy
1. General provisions
This personal data processing policy has been drawn up in accordance with Federal Law No. 152-FZ "On Personal Data" of 27 July 2006 and defines the procedure for processing personal data and the security measures taken by RafelGrig (the "Operator").
1.1. The Operator's key goal and condition of its activity is to respect human and civil rights and freedoms when processing personal data, including the right to privacy and to personal and family secrecy.
1.2. This Policy applies to all information the Operator may receive about visitors of the website https://rafelgrig.com.
2. Key terms
Personal data means any information relating directly or indirectly to an identified or identifiable user of the website. Processing means any action with personal data, including collection, recording, storage, updating, use, transfer, anonymisation, blocking and deletion. User means any visitor of the website. Cross-border transfer means transfer of personal data to the territory of a foreign state.
3. Personal data the Operator may process
- Full name;
- E-mail address;
- Phone numbers;
- When registering a wholesale customer and placing an order: organization details and the representative's contact data;
- Cookies needed for the shopping cart, personal account and for determining the visitor's region (to show the right phone number).
4. Purposes of processing
4.1. The purpose of processing the User's personal data is to clarify order details and to contact the User.
4.2. The Operator may send the User notifications about new products and special offers. The User may opt out at any time by e-mail to info@rafelgrig.ru with the subject "Opt-out of notifications".
4.3. Anonymous data helps improve the website and its content.
5. Legal grounds
5.1. The Operator processes the User's personal data only when the User fills in and/or submits them on his own through the forms on the website. By doing so the User agrees to this Policy.
5.2. Anonymous data are processed if the User's browser settings allow cookies and JavaScript.
6. Collection, storage and transfer
6.1. The Operator keeps personal data safe and takes all possible measures to prevent access by unauthorised persons.
6.2. Personal data are never transferred to third parties except where required by law.
6.3. To correct inaccurate data, the User may e-mail the Operator at info@rafelgrig.ru with the subject "Updating personal data".
6.4. The processing period is unlimited. The User may withdraw consent at any time by e-mail to info@rafelgrig.ru with the subject "Withdrawal of consent to personal data processing".
7. Cross-border transfer
Before any cross-border transfer the Operator must make sure that the foreign state provides reliable protection of data subjects' rights. Transfer to states that do not is possible only with the subject's written consent and/or for performance of a contract to which the subject is a party.
8. Final provisions
8.1. The User may obtain any clarification on the processing of his personal data by writing to info@rafelgrig.ru.
8.2. Any changes to this Policy will be published here. The Policy remains in force until replaced by a new version.
8.3. The current version is available at https://rafelgrig.com/privacy.